Role: Lead Engineer - Commercial Systems

Department: Operations
Reports into: VP of Commercial Operations
Location: London, UK or Quebec, Canada (hybrid)

Role Summary

We’re looking for a Lead Engineer to take ownership of developing and optimizing our user-facing commercial platform. This platform is at the heart of how customers interact with our products, so you’ll have a big impact on shaping both user experience and business operations.

You’ll be joining our Commercial Operations team, while collaborating heavily with the wider engineering team, finance, sales and operations. Together, you’ll develop and deliver a system that evolves alongside our customers’ and business’s changing needs.

We’re looking for an engineer with a strong proficiency in our technology stack that can hit the ground running and is passionate about building successful products or systems. The role will be a mix of hands-on development and project management. You need to be able to translate the business vision into code and interact with a wider group of stakeholders.

You’ll be comfortable in dealing with lots of moving pieces; you’ll have excellent attention to detail; and you’ll be comfortable with new technologies and systems.

Key Responsibilities

• Act as a project manager for the various releases; communicate timelines to key stakeholders, advise on the roadmap, define best practice, etc.
• Manage and mentor junior developers
• Build and maintain APIs, services, and systems through multiple platforms, languages and technologies
• Build scalable and robust backend solutions leveraging proper database optimizations
• Build and maintain Vue controls and components to expose functionality to end users
• Coordinate with other developers, UX designers and data engineers to ensure successful delivery of key milestones
• Work heavily with other development teams within the organization to lend your expertise to other company applications
• Review other developers code and pull requests, including code reviews and quality assurance testing
• Assist the Support team members in customer inquiries, solving and troubleshooting problems and responding to support requests both internally and externally
• Assist with troubleshooting, debugging, and deployments where necessary
• Be able to take a feature and break it down into manageable tasks for implementation

Required Skills & Qualifications

• 5+ years software dev experience (ideally with some experience through a full product lifecycle, from ideation to deployment).
• Project management experience and Product-minded: ability to think about the why and not just the how.
• Strong proficiency in Vue on the frontend
• Strong proficiency in Django on the backend
• Proven experience building integrations with existing business systems and processes (ideally Stripe, Salesforce, Netsuite, or similar and licensing management systems)
• Experience leading and/or mentoring junior developers
• Comfortable with legacy systems, including SOAP
• Experience/willingness to use AI tools like Claude Code to improve productivity without impacting quality
• JIRA, GitHub, ProductBoard or other project management tracking and ticketing tools
• Git source control including proficiency with branches, pull requests, and code reviews
• Strong REST understanding and implementation experience, servicing public and private APIs, including OpenAPI spec and documentation
• Exposure to standard AWS based product stacks, and associated secondary tooling for documentation, testing and deployments

Nice to Have

• Basic design/UX sensibility
• Nuxt.js
• Tailwind CSS
• Experience or familiarity in the live events, film, production, or entertainment industries

About Disguise

Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle.
We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment.

Don’t Disguise your differences.

Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere.

Our values

• Honest. We are real with ourselves and our clients and share our ideas with openness and transparency.
• Evolutionary. We innovate using our user’s ever-changing needs so our technology remains ahead-of-the-game.
• Fearless. We take the best path, not the easiest, and innovate where it’s right, not where it’s simplest.
• Resilience. We don’t give up until we find the right solution, even if it means going outside our remit.
• Belong. We create an environment where everyone feels like they belong and is empowered to do their best work.

Our benefits

• We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include:
• Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory
• Hybrid working between home and our offices (dependent on role and location)
• Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes
• Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries
• Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning
• Training, coaching & mentoring