SW Test & Support Manager

The Software Test and Support Manager provides subject matter expertise and team leadership, overseeing the processes executed by employees across multiple global missions. The role drives cross-functional collaboration with stakeholders such as customers, product owners, and program managers, and interacts with senior executives on critical initiatives. The manager ensures seamless software solutions for customers and maintains quality standards by developing team members into skilled support and test engineers. This position combines a background in software support and testing with strong leadership and a customer-centric mindset.