Sr. Observability Engineer

The role is a Senior Observability Engineer supporting the company's unified commerce platform. The person will assist customers in setting up the company's software and hardware, enable telemetry for logging, monitoring and tracing, and guide customers on observability dashboards and metrics using the customer's own stack. The position sits within a collaborative, fast-changing environment serving retail clients worldwide, with a strong focus on troubleshooting, root cause analysis and communication across technical levels.