Technical Account Manager, Partner Growth

Partner Growth Engineer

Full-Time | Remote | Canada

Walnut is a leading embedded insurance platform, trusted by partners like BMO, TELUS, Wealthsimple, Viva Finance, and Securian among others.

We're hiring a Partner Growth Engineer to own growth across Walnut's live Partner portfolio — diagnosing performance, building the fix, and shipping it.

The Opportunity

You'll own a named book of the largest, most regulated Partner accounts in North America and carry an expansion number against them. Your primary accountability is growing these accounts: deepening relationships, expanding revenue, and driving performance. You will also bring the technical capability and capacity to build and deploy the tactics that unlock this growth, without waiting for a separate team to do this.

It's a hybrid seat: account leader, growth operator, and technical builder — often in the same week. You must be comfortable and confident in delivering to both the business and engineering stakeholders of Partners.

What You'll Own

Strategic Account Leadership

• Primary point of contact for a portfolio of named Partner accounts — executive relationship, joint roadmap, QBR cadence, and overall account health
• Accountability for revenue projections, retention, product and revenue expansion, and Partner and end-user satisfaction
• Account plans for each Key Growth Account, leveraging Walnut's Product, Engineering, and Implementation teams as needed

Drive Revenue Growth & Expansion

• Carry an expansion number — NRR, expansion ARR, attachment rate, and conversion lift
• Own commercial conversations end-to-end: discovery through close, across distribution, carrier, legal, and product stakeholders

Lead Embedded Growth Across the Portfolio

• Serve as Walnut's internal authority on embedded program growth — the person account leads call when conversion stalls
• Advise Partners on positioning, channel mix, lifecycle messaging, and in-product placement
• Jump in and out of accounts outside your direct book to unlock performance

Operate as a Strategic Partner Internally

• Collaborate cross-functionally across Engineering, Product, Legal, and Compliance at Walnut and Partner companies
• Bring structured Partner feedback to influence roadmap and product development
• Build processes, templates, and standards as Walnut's account function scales

Data & Decisions

• Write SQL against the warehouse; comfortable in DB and BI tools
• Script reconciliations, reports, and Partner performance benchmarks in Python or Node

Build, Test, and Ship Growth Interventions

• When required, you will own the build end-to-end; you are comfortable writing the code, shipping the experiment, and reading the result without a handoff
• Run A/B and multivariate tests across enrollment flows, Partner surfaces, and in-product placements
• Move fast: diagnose → hypothesize → prototype → test → ship or kill
• Codify what works into reusable patterns and playbooks across the portfolio

Technical Execution

• Write production-quality JS/TS, build Vue/React components, instrument funnels. You can deliver when required without needing to escalate or be blocked by a technical issue
• Design UX changes to enrollment flows and conversion paths — prototype before the meeting
• Debug webhooks, trace requests through Partner stacks, rewire integrations

Operate as a Strategic Partner Internally

• Collaborate cross-functionally across Engineering, Product, Legal, and Compliance at Walnut and Partner companies
• Bring structured Partner feedback to influence roadmap and product development
• Build processes, templates, and standards as Walnut's account function scales

How You'll Work

• Fully remote, Canada-based, with travel for Partner meetings and industry events
• AI-native: use AI tools for your own productivity and build AI solutions to scale impact across the org

What We're Looking For

Core Experience

• 5+ years carrying a number in a quota-bearing AE, strategic account, or partner-led role at a SaaS, platform, or distribution business
• Track record growing active enterprise accounts — you can name the partner, the outcome, and what you did
• Experience selling into lenders, financial institutions, fintechs, telecoms, or platform retailers
• Partner management experience with enterprise-scale, regulated organizations — navigating procurement, compliance, and security review
• A secondary Engineering background with fluency with the modern web stack. You can self-diagnose and solve an issue, and you can build the solution if needed

Key Strengths

• Commercial and ownership-driven — thinks like a GM of their account portfolio
• Executive presence — comfortable with a CRO or CMO one moment, a VP Engineering the next
• Strong design taste — can design or direct better enrollment flows and landing pages, and ideally build them
• Data-driven and disciplined across forecasting, pipeline, and growth measurement
• AI-native operator across sales, growth, and engineering workflows - you can demonstrate how you have used AI to improve throughput and delivery, connected to the core responsibilities of the role
• Diagnostic mindset — walks into any live Partner program, quickly defines the ceiling and fastest path to it
• Bias to ship — builds the test, not the spec; measures everything; ships multiple times per sprint

Nice to Have

• Embedded insurance, embedded lending, or embedded financial products experience
• Existing network in US or Canadian lending, fintech, telecom, or financial services
• Marketing automation or CDP fluency (Customer.io, Iterable, Braze, HubSpot)
• Familiarity with our stack: Node.js/TypeScript, Vue 3, AWS, Terraform, CircleCI
• Startup, founder, zero-to-one, or solo-builder experience

Why Join Walnut

• Own the growth and performance of Walnut's most important Partner accounts
• Operate as a hybrid sales, growth, and technical leader with real autonomy
• Competitive compensation with meaningful upside tied to performance and equity

Note: Candidates must be based in Canada for this role.