OTRS Group is an international IT company and service provider with headquarters in Germany and subsidiaries in the USA, Mexico, Brazil, Singapore and Hungary.
Our product, OTRS, is established worldwide as a proven and stable solution for process and communication management. Additionally, the company itself has undergone rapid growth. As the manufacturer of the software and the world’s leading service provider, the OTRS Group can look back on a success story that began in 2000. Since 2009, the company has been listed on the stock exchange and now has over 100 employees in six international branches.